Communicate more about health and care services and their availability.
“I think we really need to make clear to the population what all the services are/what they are called, what they can/can’t treat. Back to basics. Also people still have no idea what primary care networks are. Concepts like the BLC are a godsend.”
“Clearer messages on what is now open”
“Consider communications around healthcare options to improve understanding of users and make pathways clearer: social media/ videos/ leaflet drops etc.”
Communicate more with people about what’s available to keep them healthy and well in their local area and community.
“Be much more proactive about what services are available. Maintain the contact by different media on a regular basis.”
“Better promotion of social prescribing and benefits.”
“Promote availability of exercises & importance of this to maintain wellbeing – active lifestyle & meeting friends”
“Advertise different services to people in the community – GroundWork. Poster information leaflets within the practice”