Part I: Decision Makers’ Ideas for Change

Communicate about services and community groups

Communicate about services and community groups

Communicate more about health and care services and their availability.

“I think we really need to make clear to the population what all the services are/what they are called, what they can/can’t treat. Back to basics. Also people still have no idea what primary care networks are. Concepts like the BLC are a godsend.”

“Clearer messages on what is now open”

“Consider communications around healthcare options to improve understanding of users and make pathways clearer: social media/ videos/ leaflet drops etc.”

Communicate more with people about what’s available to keep them healthy and well in their local area and community.

“Be much more proactive about what services are available. Maintain the contact by different media on a regular basis.”

“Better promotion of social prescribing and benefits.”

“Promote availability of exercises & importance of this to maintain wellbeing – active lifestyle & meeting friends”

“Advertise different services to people in the community – GroundWork. Poster information leaflets within the practice”

Explore more themes

01

Adapt services to improve people’s experiences

02

Renew our focus on children & young people

03

Communicate about services and community groups

04

Make sure the community sector can offer a comprehensive, well-supported range of services

05

Protect and maintain public space

06

Refresh our ethos or focus to suit new priorities

07

Develop tailored provision for specific groups of people

08

Review how people access mental health support & what wider provision people need to keep well

09

Help people to feel safer in the community

10

Invest in local areas and their community sectors

11

Make sure everyone can access a safe, suitable home

12

Foster a culture of listening in services

13

Design public transport for the people who use it

14

Work together as a system to improve people’s experiences

15

Make good employment a driver for health and wellbeing